# X400 128gb not formattable

**URL:** <https://forums.sandisk.com/t/x400-128gb-not-formattable/223432>\
**Category:** X and Z Series Internal SSD\
**Created:** [January 2, 2022, 4:10pm UTC](https://forums.sandisk.com/t/x400-128gb-not-formattable/223432 "2022-01-02T16:10:09Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![simon\_inside](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@simon\_inside](https://forums.sandisk.com/u/simon_inside)\
**Post date:** [January 2, 2022, 4:10pm UTC](https://forums.sandisk.com/t/x400-128gb-not-formattable/223432/1 "2022-01-02T16:10:09Z")

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Hi all, I’m new here.  
I have a problem with an used SSD x400 128gb model SD8SB8U-128G-2000 that is unfortmattable. Tried with windows, gparted and other open tool but nothing.  
It was part of a Raid Array, in a data center maybe. From the data sheet I saw SSD is not hard encrypted and CryptoEraseTool not recognized it with ad sata to usb adapter.  
Can someone help me?

Thank You

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**Author:** ![Keerti\_01](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@Keerti\_01](https://forums.sandisk.com/u/Keerti_01)\
**Post date:** [January 4, 2022, 4:38am UTC](https://forums.sandisk.com/t/x400-128gb-not-formattable/223432/2 "2022-01-04T04:38:43Z")

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Hi @simon_inside,

Please contact the SD Technical Support team for best assistance:  
[https://kb.sandisk.com/app/ask](https://kb.sandisk.com/app/ask)

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<div class="post-metadata">

**Author:** ![simon\_inside](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@simon\_inside](https://forums.sandisk.com/u/simon_inside)\
**Post date:** [January 4, 2022, 1:38pm UTC](https://forums.sandisk.com/t/x400-128gb-not-formattable/223432/3 "2022-01-04T13:38:25Z")

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Thank you. Just sent.

Regards