Won't boot beyond Brand name and Logo. Help!

My Sansa Clip Plus had been lying dormant and depleted for a year or so. But when I wanted to use it it doesn’t boot beyond the brand name and the flower petal logo design where it freezes. I’m not even sure it is charging. Please help! I love this little device and don’t want it to die!

Hi @AliJafri,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: