My wireless keyboard and mouse stop working when I plug in my 2TB WD Elements external drive.
I can only plug it into a USB hub, because my computer is all USB-C.
My wireless keyboard and mouse stop working when I plug in my 2TB WD Elements external drive.
I can only plug it into a USB hub, because my computer is all USB-C.
Hi @lrmeu,
Please refer to the article External Drive: USB Hubs or Cards Not Recommended: External Drive: USB Hubs or Cards Not Recommended
Please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask