I’m a new Sansa Express owner (just got it yesterday). After a few problems I was able to update the firmware from the original 01.00.15A2 to the latest 01.01.05A
But this is not what I’m here to ask about. The problem is that everytime I connect the Express to my PC’s USB socket, a popup window shows up with the following text:
Windows - Disk not present
(X) Exception Processing Message c0000013 Parameters 75b1bf9c 75b1bf9c 75b1bf9c
[Retry] [Continue] [Cancel]
If I hit ‘retry’ or ‘cancel’ the popup simply show up again.
If I click on ‘continue’, the Express mounts and it seems to work fine.
But why does this error show up, and how can I get rid of it?
Thanks for your help