Windows 10 installation error

I’ve reinstalled 1.4.1 and that installs fine, then run update and I get this error message

SSD Fail.PNG

I’ve ran as admin; compatability mode; rebooted still fails :frowning:

Windows 10 Pro x64. I got the very same thing when trying to upgrade my original SSD Dashboard version. I installed SanDiskSSDDashboardService.exe before installing SanDiskSSDDashboardSetup.exe after failure of upgrade installation such as you have described. Setup then proceeded normally to completion You will find both installation files in the Program Files(x86)\Sandisk\SSD Dashboard folder after the failed installation. This upgrade setup faliure evidently has something to do with services. My original clean installation completed without a hitch. Suggests clean installation ONLY - upgrades will fail as you have shown. Go figure :wink:

3 Likes

Please uninstall your current version and make sure the SanDisk folder under “Program Files” or “Program Files (x86)” is clean.

When installing version 1.4.2, make sure the file “SanDiskSSDDashboardServiceSetup.msi” is present in the SSD Dashboard folder and that looking at the properties, the digital signature is from SanDisk and valid. Somehow that disgital signature was incorrect with the previous installer. Please report any issues regarding this, for example if you see an invalid digital signature. Thanks  

@georgealon  : your installation tips don’t work, first because the installer file isn’t a msi file, but it’s an exe file. Then, even if the SanDisk folder under “Program Files” or “Program Files (x86)” is clean, the installation failed. I don’t know what exactly what it occurs, and why the installation failed each time.

The only way that worked for me is the method of @paulyates :


@paulyates wrote:

So, I finally got mine working after numerous failed attempts. Here’s exactly what I did…

 

  • Download dashboard 1.4.1 from Major geeks and install.
  • Close dashboard (from system tray too),
  • Use control panel - Programs and Features to remove version 1.4.1.
  • Install 1.4.2

No other actions between these steps (IE No need to reboot etc).

 

I can only assume that the 1.4.2 upgrade does not remove everything it should when it deinstalls 1.4.1

 

2 Likes

Digital signature for my SanDisk SSD Dashboard Service Setup property shows Microsoft corporations. Is this why I can not update my pc to current 1.4.2?

Thanks for the suggestion - it worked!

The digital signature should be from SanDisk not Microsoft. You have the wrong installer. Please download the new 1.4.2 setup file (again).

I’m sorry that I didn’t explain myself well.  I ment say that a file of SanDiskSSDDashboardServiceSetup.msi property of digital signature is Microsoft.  NOT SanDisk.  Now what do I do?

Thanks,

Same problem here. 1.4.2 will not install over 1.4.1 (Windows 10).  Solution is to remove 1.4.1 from Control Panel before clean installing 1.4.2.

beckyo54

The digital signature should be from SanDisk not Microsoft and that’s why it fails to tinstall.

We found this issue and replaced the SanDiskSSDDashboardSetup.exe file on our cloud server. The new file is now with SanDisk disgital signature. Unfortunatly, sometimes Windows caches downloaded files and even after downloading the new updated file, it will launch the old one. Try to reset your cache and download the file from SanDisk support site again.

Sorry for the inconvinience.

I was notified update 1.4.2 by Sandisk SSD Dashboard at yesterday.

But failed update 1.4.1 to 1.4.2 

I can’t search the 1.4.1 anywhere.

Please someone upload legacy version.

@georgealon

Try to reset your cache and download the file from SanDisk support site again.

 It does not working. certifications is fine. (SanDisk Corporation - Symantec Time Stamping Services Signer - G4)

Works fine - Thanks

What worked for me.

  1. Download http://downloads.sandisk.com/Dashboard/SanDiskSSDDashboardSetup.exe

  2. Try to install SanDiskSSDDashboardSetup.exe

  3. Go to C:\Program Files (x86)\SanDisk\SSD Dashboard

  4. Find and double click SanDiskSSDDashboardSetup.exe there.

It worked for me. However, before I disabled digital signature. I don’t know if it is mandatory.

I had the same problem with Windows 10 64bit.

Ended up deleting the Sandisk folder from the x86 Programs folder and then running the install again for 1.4.3 and it worked fine for me.

Must be something in their installer that doesn’t like things exisiting and it doesn’t know what to do so fails install.

Cheers

@sn618 wrote:

Currently running 2 x 240gb Ultra II’s in a RAID 0. I’m trying to install the SSD Dashboard on Windows 10, but it keeps giving me an error:

“The Installation failed. Please try again later.”

 

Any tips on how to resolve this? I am currently using an administrator account. Below is the ending of the installdbservice.log if it anybody can decipher it:

 

Property(S): OriginalDatabase = C:\Program Files (x86)\SanDisk\SSD Dashboard\SanDiskSSDDashboardServiceSetup.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): VSDFxConfigFile = C:\Users\ADMIN\AppData\Local\Temp\CFGFEE8.tmp
Property(S): ROOTDRIVE = D:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): INSTALLLEVEL = 1
Property(S): SOURCEDIR = C:\Program Files (x86)\SanDisk\SSD Dashboard\
Property(S): SourcedirProduct = {EE9255E4-283A-4318-ABB6-A75BEE59ACA3}
Property(S): ProductToBeRegistered = 1
MSI (s) (8C:DC) [11:40:59:008]: Note: 1: 1708
MSI (s) (8C:DC) [11:40:59:008]: Product: SanDisk SSD Dashboard Service – Installation failed.

 

MSI (s) (8C:DC) [11:40:59:008]: Windows Installer installed the product. Product Name: SanDisk SSD Dashboard Service. Product Version: 1.0.0. Product Language: 1033. Manufacturer: SanDisk Corporation. Installation success or error status: 1603.

 

MSI (s) (8C:DC) [11:40:59:012]: Deferring clean up of packages/files, if any exist
MSI (s) (8C:DC) [11:40:59:012]: MainEngineThread is returning 1603
MSI (s) (8C:3C) [11:40:59:014]: RESTART MANAGER: Session closed.
MSI (s) (8C:3C) [11:40:59:014]: No System Restore sequence number for this installation.
=== Logging stopped: 10/25/2015  11:40:59 ===
MSI (s) (8C:3C) [11:40:59:024]: User policy value ‘DisableRollback’ is 0
MSI (s) (8C:3C) [11:40:59:024]: Machine policy value ‘DisableRollback’ is 0
MSI (s) (8C:3C) [11:40:59:024]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (8C:3C) [11:40:59:024]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (8C:3C) [11:40:59:024]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (8C:3C) [11:40:59:024]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (8C:3C) [11:40:59:024]: Destroying RemoteAPI object.
MSI (s) (8C:74) [11:40:59:025]: Custom Action Manager thread ending.
MSI © (D8:CC) [11:40:59:026]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI © (D8:CC) [11:40:59:026]: MainEngineThread is returning 1603
=== Verbose logging stopped: 10/25/2015  11:40:59 ===

Solved!!! in order to cure Windows 10 installation errors and issues you have to know the root cause of the error first, for more you can take the help of : http://top-7-irritating-windows-10-problems-and-their-solution.webstarts.com

  

Hey, I have also faced the same issue with Windows 64 bit. Well, the most common error usually user face while installing Windows 10 is the error code 0xa0000400.This is a common error that you can come across while installing Windows 10. But, do not worry because this error can be easily fixed using some manual ways like:

FIX 1 – Run the Troubleshooter

FIX 2 – Close all the Active Apps

FIX 3 – Turn off the Internet connection When the Update Download is Finished

With these ways, you can fix this error while installing Window 10 very easily. For complete details, you can also follow:

http://www.fixwindowserrors.biz/blog/fix-0xa0000400-error-installing-windows-10-anniversary-update

Try these steps to fix windows 10 installtion error:

Step 1:  First you have to create a Restore Point on your Windows PC

Start button  -> in the search box type  Restore Point -> Click on the  Create Restore point  option from the list and wait until Windows creates a restore point.

Step 3:  Disable Wireless option from BIOS

To do this first close all the program and shutdown your PC.

After shutting down your PC restart it by pressing the power button and start pressing F2 to bring the BISO Settings. After entering in the BIOS Settings apply the below given changes.

  • Go to  Advanced Tab  with the help of right Arrow key.

  • Use the Advanced Tab and go to the  Wireless  option with Down Arrow Key.

  • After it press  Enter  to open Wireless option.

  • Here you will get two options,  Internal Bluetooth, and Internal WLAN.  You need to disable both the options by pressing enter key on them and then choosing  Disabled.

Exit from the BIOS Settings after saving all the modifications (Press F10 to save the changes).

Step 4:  Remove Additional RAM

Step 5:   Reboot your PC and Run the Setup

After executing all the above given steps now you need to reboot your System. After the restarting PC, go to  C:$Windows.~WS\Sources\Windows  folder and execute the  Setup.exe  file. This will start the Windows 10 installation process.

In case, you have the bootable USB Drive or Disk of  Windows 10  then you can do a clean install of Windows 10.

likewise if you rae getting windows 10 upadtion error then read this :

How To Fix windows 10 update 0x80070057 error

Follow these steps to fix this:

Step 1:  First you have to create a Restore Point on your Windows PC

Start button  -> in the search box type  Restore Point -> Click on the  Create Restore point  option from the list and wait until Windows creates a restore point.

Step 3:  Disable Wireless option from BIOS

To do this first close all the program and shutdown your PC.

After shutting down your PC restart it by pressing the power button and start pressing F2 to bring the BISO Settings. After entering in the BIOS Settings apply the below given changes.

  • Go to  Advanced Tab  with the help of right Arrow key.

  • Use the Advanced Tab and go to the  Wireless  option with Down Arrow Key.

  • After it press  Enter  to open Wireless option.

  • Here you will get two options,  Internal Bluetooth, and Internal WLAN.  You need to disable both the options by pressing enter key on them and then choosing  Disabled.

Exit from the BIOS Settings after saving all the modifications (Press F10 to save the changes).

Step 4:  Remove Additional RAM

Step 5:   Reboot your PC and Run the Setup

After executing all the above given steps now you need to reboot your System. After the restarting PC, go to  C:$Windows.~WS\Sources\Windows  folder and execute the  Setup.exe  file. This will start the Windows 10 installation process.

In case, you have the bootable USB Drive or Disk of  Windows 10  then you can do a clean install of Windows 10.

likewise if you are getting windows 10 updation error then read this:

http://blog.softwaredownloadcentre.com/fix-windows-10-update-0x80070057-error

Windows 10 is the latest operating system and many users are facing various errors while installing it, it might happen due to outdated drivers or incompatible hardware the issues are being faced by the users. So check if these are causing the issue, then update the outdated drivers or change the hardware.

Or else scan your PC With theWindows Repair Tool, this will help you to fix the error and repair the corrupt Windows files.