When I connected my new Sansa Clip 2GB to a USB port on my Windows XP laptop for the first time, it made a connection and the strobing battery icon appeared indicating that it was charging. However, after a few minutes I heard the Windows disconnection beep, “waiting” appeared on the Sansa screen and the battery icon stopped strobing. A few minutes later the Sansa reconnected and the battery started charging again. This disconnection and reconnection continued every few minutes. When I unplugged the Sansa and tried connecting it to each of the other ports, the same problem occurred. I also tried switching on the Clip to see if I could change the settings but got a “battery low” warning and it switched off before I could do anything.
After searching the forum I realised that I needed to upgrade Windows Media Player from version 9. When I updated to version 11 and reconnected the Clip it started to charge normally and I no longer experienced the disconnection problems.
However, I am concerned that by disconnecting the Clip from the USB port and powering it on before it was fully charged for the first time, I might have damaged the battery and prevented it from fully charging in the future. Please could you advise if I should be concerned about this.