Dear Sansa team.
A decent DAP should be automatically recognized under - at least - XP, Vista and 7.
However, the Sansa Clip+ is not automatically recongized under XP (at least). I connected the Clip+ to 4 different XP machines (3 desktops and 1 laptop) and none of them did recognize the Clip+. I always received the error message "a problem occurred during hardware installation. Your new hardware might not work properly"
It’s the same problem as here
As the Clip+ didn’t work on 4 different computers, I immediately concluded that it must be faulty and had put it already in an envelope to send it back to the shop where I purchased it. Right before posting it, I did a quick search, although I honestly deemed it pointless. And surprisingly enough, I learned how to solve the problem (MSC connection mode). But I am a very “experimental” guy … honestly, how many users do you think will bother to find out instead of assuming it’s broken? I am sure <1% ! That’s a lot of money for SanDisk spent on returned goods.
I have had a lot of different DAPs in my life and believe me, most of them were cheap and crappy ones, not comparable to the Clip+, but so far EACH of them, even the crappiest ones, did automatically connect (i.e. were recognized) under XP.
CONCLUSION: settings > USB settings > automatic detection does NOT work (under XP at least)!
It’s not my money, but if I owned SanDisk, I would seriously look into this matter!
Message Edited by Chris_Davideck on 07-17-2010 04:32 PM