Although I can fully understand your unhappiness with the situation, the sad truth is that _all_ electronic device comanies have been doing it for years already. So, it’s not something to get upset with just SanDisk about.
Electron device companies today begin production of products long before the software (firmware) is actually anywhere near completed. In fact, they seldom even get to test the software before the product(s) go out the door and are on their way to the stores. They have this belief that they can get a product on the market before the competition, and then fix any problems with it later on with firmware upgrades. I do not happen to agree with this idea, but yet that is exactly what they are all doing now.
Also, many companies move on quickly to making another product (again to stay ahead of competition) and totally drop everything for any previous product(s).
Apparently you do not buy very many electronic devices. I do and know the above to be true (and has been for years already).
I’ve got 4 Ethernet Routers (3 wireless), over 8 NAS devices, and countless other video and audio devices that I’ve purchased in the last 5 or 6 years. None of them worked correctly right out of the box, and all required updating firmware to even come close to working right. Some of these still do not work fully the way they were advertised to work even after multip firmware upgrades. Others, the companies did not even bother to provide any newer firmware for, or just quit work on any firmware upgrades to move on to other products instead.
I even had one DVD player that required a firmware update to get it to work correctly (and it still doesn’t do everything it was advertised to do).
It’s really a sad situation, but until people stop handing over their money for half backed products that have never even been fully developed and tested _before_ they go into production… well, sadly things are not going to change. Companies will just continue to do what they do best, and that is grab your money and run.
I blame this whole situation on Microsoft! After all, they seem to be the first to have come up with the idea of sell it first and then try to fix it later. I have no idea how that company remained in business. Even worse, I don’t know why so many others have decided to follow along with the same foolish kind of product production and marketing method.