White Screen and Black Crack

Is my e250 suppose to come on with a white screen and a black crack ? If so than can they repair my e250 or will they send a new one out in place of it ?

NO, that isn’t normal, just call them up and request a new one… theyll tell you what to do.

Well, that or if you just got it I’d just return it to the store - it’ll take a LOT less time. Not that the SanDisk will take forever, but if you purchased it within the last 2 weeks (or 30 days, depending on the store’s return policy), they’ll probably just suggest you go to the store anyway.

do they always ask you to take photos of it on and off ? because thts what they asked me to do ?