I have a Sansa Fuze V2 that for a couple of months worked fine, but then a few horizontal white lines appeared, and over time multiplied, and currently occupy the entire screen.(Its still viewable, but imagine window blinds that are just barely opened). I have looked and looked and have found nobody with a similar problem, and have tried updating firmware, resetting, formatting, and nothing works. Does anyone have any suggestions as to how I can fix this?
And since I’m aware of the inevitable response of “Send it to Sansa to get repaired”, I have a few questions about that possibility as well.
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Do I need the original box? If not, how should it be sent?
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I’m aware that this problem may be the cause of water damage(perspiration from being in my pocket), will they still repair it under warranty?
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How do I go about the process of getting it repaired/replaced?
But in the end, a solution would be most appreciated.
Thanks.