When can I get a refund?

[mmm3]

26 Mar 2025: Product delivered to SanDisk.

28 Mar 2025: Chat with an agent who advised waiting 7-10 business days for the credit to reflect.

7 Apr 2025: Return status still showed “Awaiting Shipment.” Contacted support again—agent escalated the case, promising resolution in 2-3 days.

9 Apr 2025: Another agent requested 1-2 business days for updates.

11 Apr 2025: Agent stated I must wait longer and claimed there’s no way to contact the returns team directly.

Current Status: No resolution, no clear path forward.

[mmm3]

They’re claiming I returned the wrong item, and I’ve seen many other customers reporting the same problem.