QuickBooks Error 1311 occurs when the software is unable to read a file from the installation source. This could be due to issues with the CD-ROM drive or problems with the installation files stored on your computer. It’s essential to address this error promptly to ensure uninterrupted use of QuickBooks.
Hi @nickleesmith49,
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: