" Weird Message ", Glitchy, and Freezy all together

Im getting the weird message " Synchronize to continue your music subscription ".  unlike other people with this problem, i cant bybass it by just manually selecting a song… it still shows the message.

Also, when i go to “songs” and select a song ( Like song 1/104 ) as soon as it gets to the song it zooms past through all my songs all the way to song 104/104.  Then if i push play it shows the message.  If i chose skip back or foward the Play icon keeps stwitching to play and pause in a glitchy way… then it freezes like that…  Any Help?


Unplug device

Select Settings>Format> Yes

Upgrade the firmware.

try syncing the content again.