WD50000H 1 u -00

WD External and Portable SSD External SSD for Windows
1

I have the above drive but I can’t connect to it to view files.
I have tried multiple computers but to no avail
Device Manager see it and say working prop.
Disk Management sees it and says healthy but I cannot change drive letter.

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image1297×232 44.6 KB

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image499×603 39.7 KB

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image496×579 61.2 KB

Please help- I need to the files on it…

Thanks

2

Hi libirm,

As it is showing in the screenshots the drive is not initialized and you have to initialize the disk and it is going to format the drive in the process of initializing.

NOTE: Formatting is Data Destructive and cannot be undone.

3

OK- so how do I initialize the drive?

4

Hi libirm,

It would be best if you contact WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.