WD Unlocker Doesn't Show Instead of "You must run .. "

WD External and Portable SSD Portable SSD
1

Please help me…

This problem is so irritating, I got works to do. All files was stucked in there.
" You must run the Unlock application from the WD SmarWare CD associated with the drive you want to unlock. Click Exit, locate and open the related WD Smartware CD, and then run Unlock to unlock the desired drive. "

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I would be grateful if anyone can help me in these.

2

Was the drive formatted ?

Are you running the software from the drive or computer?

Please provide the model number of your drive

3

The drive wasn’t formatted.

I’m running the software from the drive :slight_smile:

Model number of my drive :

WDBACX0010BBK-PESN

4

Any help please?

Please help me…