WD SYNC Installation problem

[Kris93]

Hi. I have a problem with installation WD sync on windows 10.
I downloaded the zip form official site of WD then unziped it.
When i want to start installation, it cames with this screen and i can do nothing.
Anyone has a sollution?

Thanks in advance.

[cat0w]

@Kris93 Have you already looked at this info from the Knowledge Base?

https://support.wdc.com/knowledgebase/answer.aspx?ID=11394&s=

[Kris93]

Yes, a have. I can’t see the installation window, what is written there, just a white screen like at the scrrenshot above.
I can’t clik next because i can’t see it.