# WD SSD Dashboard 2.2.0.1 Not Detecting WD SSD

**URL:** <https://forums.sandisk.com/t/wd-ssd-dashboard-2-2-0-1-not-detecting-wd-ssd/296746>\
**Category:** WD\_BLACK | Blue | Red | Green | Gold SSD\
**Created:** [September 3, 2017, 3:44pm UTC](https://forums.sandisk.com/t/wd-ssd-dashboard-2-2-0-1-not-detecting-wd-ssd/296746 "2017-09-03T15:44:15Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![tipuan](https://avatars.discourse-cdn.com/v4/letter/t/cab0a1/32.png) [@tipuan](https://forums.sandisk.com/u/tipuan)\
**Post date:** [September 3, 2017, 3:44pm UTC](https://forums.sandisk.com/t/wd-ssd-dashboard-2-2-0-1-not-detecting-wd-ssd/296746/1 "2017-09-03T15:44:15Z")

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Hi,

I just go WD Blue SSD. It works fine, but I can’t seem to get the WD SSD Dashboard to work. I have Win10\_64pro. I tried re-installing it several times and rescan the system many time, it still saying: WD SSD Not Detected. I saw some post that Version 1 is working straight away, I am wondering why v2 is still having issue.

Thanks,  
Ti.

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**Author:** ![CSIRM](https://avatars.discourse-cdn.com/v4/letter/c/f05b48/32.png) [@CSIRM](https://forums.sandisk.com/u/CSIRM)\
**Post date:** [September 7, 2017, 3:54pm UTC](https://forums.sandisk.com/t/wd-ssd-dashboard-2-2-0-1-not-detecting-wd-ssd/296746/2 "2017-09-07T15:54:27Z")

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I have the same issue with mine, on Windows 10 Pro x64 as well.

Drive works fine (it’s my boot drive (C) and the drive where Win 10 is installed), but Dashboard won’t detect it at all.

I have opened a case with WD about it yesterday, but no news from them yet.

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**Author:** ![CSIRM](https://avatars.discourse-cdn.com/v4/letter/c/f05b48/32.png) [@CSIRM](https://forums.sandisk.com/u/CSIRM)\
**Post date:** [September 7, 2017, 5:01pm UTC](https://forums.sandisk.com/t/wd-ssd-dashboard-2-2-0-1-not-detecting-wd-ssd/296746/3 "2017-09-07T17:01:07Z")

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Just found version 1.4.4.5 here: [Application Western Digital WD SSD Dashboard 1.4.4.5](https://www.touslesdrivers.com/index.php?v_page=23&v_code=51127)

When selecting the download server, DO NOT choose [download.wdc.com](http://download.wdc.com), as it will give you the latest version instead (the one that doesn’t work).

I installed it, and it works fine. Will keep watching for a fix to the latest version, and hopefully for a response to my support case that I opened with WD.

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**Author:** ![tipuan](https://avatars.discourse-cdn.com/v4/letter/t/cab0a1/32.png) [@tipuan](https://forums.sandisk.com/u/tipuan)\
**Post date:** [September 10, 2017, 7:14pm UTC](https://forums.sandisk.com/t/wd-ssd-dashboard-2-2-0-1-not-detecting-wd-ssd/296746/4 "2017-09-10T19:14:56Z")

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Thanks for the link. I got the file. Really appreciate it. I am not sure if WD is monitoring the Community too. Hope they will fix the issue quickly, it doesn’t look right otherwise.

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**Author:** ![onemarble](https://sea2.discourse-cdn.com/sandisk/user_avatar/forums.sandisk.com/onemarble/32/41194_2.png) [@onemarble](https://forums.sandisk.com/u/onemarble)\
**Post date:** [September 23, 2017, 4:44am UTC](https://forums.sandisk.com/t/wd-ssd-dashboard-2-2-0-1-not-detecting-wd-ssd/296746/5 "2017-09-23T04:44:27Z")

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Same issue here. Purchased 1 TB SSD. Cloned Drive. All is working great. Loaded WD SSD Dashboard. Doesn’t see the drive. Tried several times. Reboot system. Nothing. WD you need to fix this. Bought a Crucial SSD recently for my laptop and their SSD Dashboard software works perfect.

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**Author:** ![JAH](https://avatars.discourse-cdn.com/v4/letter/j/df705f/32.png) [@JAH](https://forums.sandisk.com/u/JAH)\
**Post date:** [January 14, 2018, 7:21pm UTC](https://forums.sandisk.com/t/wd-ssd-dashboard-2-2-0-1-not-detecting-wd-ssd/296746/6 "2018-01-14T19:21:19Z")

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I wouldn’t install that version. Sketchy website. Downloading this trigged my antivirus program and quarantined the file.

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**Author:** ![CSIRM](https://avatars.discourse-cdn.com/v4/letter/c/f05b48/32.png) [@CSIRM](https://forums.sandisk.com/u/CSIRM)\
**Post date:** [January 16, 2018, 3:12pm UTC](https://forums.sandisk.com/t/wd-ssd-dashboard-2-2-0-1-not-detecting-wd-ssd/296746/7 "2018-01-16T15:12:39Z")

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Hi!

Must be a false positive from your antivirus software.

Been using it here for months, with no issues whatsoever.

Cheers!
