WD Smartware Pro Not Backing Up All Files

I’m using WD Smartware Pro and I have the folders I want selected for the backup and I have them scheduled. They start on time but not all of my files get backed up.  For example:

  1. .pst files are not backing up

  2. My Music folders are all checked but not all of them back up, in fact only 1 of 6 folders backs up and even then it misses part of the files

I’m using a WD EX2 NAS

Any thoughts?

Thanks,
Rick

Hi, 

Are you running the latest version of the software? If not, what’s the version of the software that you are running?

Running version 2.4.10