I have 6 external WD drives to regularly backup our server. I thought it was backing up our data, but when I checked, it is missing files/folders all over the place.
I added a new Ultra drive and performed a fresh backup. I left it running all night and the results were disappointing…
I can see all the preselected files/folder in the Smartware BACKUP tab, but they do not copy across. I have read the ‘take ownership’ article, and also elevated the Smartware Services so they have administration privileges. At some point, it only seemed to backup files I viewed rather than modified?
I have installed the latest version with the minor number as .17
Does the application provide a log of what it has transferred?