So i cannot protect my drive with the Passport until i can rectify this.It would be fantastic if someone could assist, perhaps I just need to replace the file but i need help locating one.
Sorry i should explain further. My laptop drive failed and is now replaced, but my Passport which i use as a backup to my laptop files is what I am trying to run the WD software from.
When i run it from the Passport i get the error and cannot access the existing backed up files.
I did try downloading new software but it downloaded to my C drive not the Passport.