# WD Smart Ware - hmm too me it is not smart not to get to the goal - I cannont finish installation **URL:** \ **Category:** WD Software\ **Created:** [September 29, 2010, 11:41pm UTC](https://forums.sandisk.com/t/wd-smart-ware-hmm-too-me-it-is-not-smart-not-to-get-to-the-goal-i-cannont-finish-installation/396243 "2010-09-29T23:41:26Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Duppeditta](https://avatars.discourse-cdn.com/v4/letter/d/6bbea6/32.png) [@Duppeditta](https://forums.sandisk.com/u/Duppeditta)\ **Post date:** [September 29, 2010, 11:41pm UTC](https://forums.sandisk.com/t/wd-smart-ware-hmm-too-me-it-is-not-smart-not-to-get-to-the-goal-i-cannont-finish-installation/396243/1 "2010-09-29T23:41:26Z")
Tonight I bought Passport  Essential.  But Now I give in to have this duppeditt installed.  Pitty. The problem is:  When it remains 22 seconds of the configuration of Smart Drive I get the message:  WD File Management Shadow Engine (WDSC) failed to start.  Verify that you have sufficient privileges to start system services. OR I get the message: Cannot find "Program files`Wewtern Digital\WD Smart Ware\Front Parlor\WDSmart.exe I have administrator privilegies. Can somebody help me? ---
**Author:** ![Joe\_S](https://avatars.discourse-cdn.com/v4/letter/j/67e7ee/32.png) [@Joe\_S](https://forums.sandisk.com/u/Joe_S)\ **Post date:** [September 30, 2010, 4:28pm UTC](https://forums.sandisk.com/t/wd-smart-ware-hmm-too-me-it-is-not-smart-not-to-get-to-the-goal-i-cannont-finish-installation/396243/2 "2010-09-30T16:28:57Z")
The Smartware is junk. The only smart person involved was the one that sold it to WD. I use Acronis True Image paid. Here is a free stripped dowm version [http://support.wdc.com/product/downloaddetail.asp?swid=119&wdc\_lang=en](http://support.wdc.com/product/downloaddetail.asp?swid=119&wdc_lang=en) Joe ---
**Author:** ![WDJeremy](https://avatars.discourse-cdn.com/v4/letter/w/a3d4f5/32.png) [@WDJeremy](https://forums.sandisk.com/u/WDJeremy)\ **Post date:** [October 1, 2010, 6:39pm UTC](https://forums.sandisk.com/t/wd-smart-ware-hmm-too-me-it-is-not-smart-not-to-get-to-the-goal-i-cannont-finish-installation/396243/3 "2010-10-01T18:39:54Z")
Can you install [SmartWare 1.4.1.1](http://download.wdc.com/smartware/WDSmartWare_Software_Upgrader_for_Windows_1.4.1.1.zip) even without the drive connected to the computer?