Hi
I’ve got this 4TB MyBook, everything was working perfectly normal, until I tried to remove some big folders from it. The next morning the hard drive stopped working. The drive is set to not ask password on my laptop, but it cannot be opened either. and when I try to remove the password from it, it tells me that the password is invalid while I’m 100% sure that it is the correct password.
Hi @a.ahleeroff,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask