WD problem

WD Software WD Software
1

First, let me say that I’m not a general hater. I use lots of WD products. In my main rig I use Velociraptor and RE4, in many currently running servers I use RE2 and Black, and I buy a ton of external drives every year and generally recommend Essential drives.

In fact, I just minutes ago bought four 500GB Passport Essential drives as Exchange backup drives.

So why am I writing this? I had to spend time researching to make sure SmartWare wasn’t preinstalled. In fact, I’m still not sure it isn’t, but that’s generally OK, I know how to disable it. The thing is, when a customer HAS to jump through hoops to get and use a product, something is seriously wrong. When a product ships with unwanted software, something is wrong. When 100% of users (users knowing what SmartWare is, not sheeple) is somewhere between “meh it’s OK I guess” (minority) and “OH MY GOOD THIS REALLY **bleep**” (vocal majority, I’m in this camp), you have a serious, serious problem with your product, and if management isn’t listening there’s a problem with the company.

WD, we’re watching you. Are you listening to us?

2

Believe me they are , but the thing is that is  in your hands the choice to buy a Wd Product that comes with smartware Or Not

If you Dont Want smartware at all >Buy elements , otherwise drives with smartware and that’s it.

3

Also, the new version of the Smartware drives come with the software in the very usable partition of the drive instead of a protected partition, and can be deleted by just a quick format if you dont want the software anywhere near your system. This, I believe, shows that they do indeed hear us.

4

Yeah but this has dragged on way to long from the time they realized there was a major problem. How many of the old drives are in stock that the unwary are going to get stuck with? Most purchasers have never encountered anything like the virtual CD and relied on WD’s old reputation and never did any research.

Joe

5

True indeed.

6

WD My Passport Essential is **bleep**ing **bleep** product that it does not work,  [delete]