Hello, i recently bought the WD my passport 500gb installed it and it worked fine. however, yesterday I went to get onto it but i couldnt. I set a password for the passport when installing it so each time i plug it in to use it i type that in and it unlocks it as usual, then i go to open it but it freezes and wont let me on it, i tried the so many times a ithough uninstalling it then reinstalling it would work… but it didnt. when i go to install it it keeps on asking for a disk to read some information off of but the pack didnt come with a disk and i didnt get this problem the first time i installed it.I then looked into it on this website and I followed the instructions you gave to this person but I cant get the passport to open to extract the information onto there… wat do i do?? hope this kinda makes sense … thank you
This may make more sense. i have now downloaded the wd ses drive which is what I need however, to install that onto my passport i need to get onto the screen ’ found new hardware’ as accidentally pressed the option which states, ’ dont show this message agan fir thsi device (your device will not function until you install driver software). PLEASE CAN YOU HELP ME…!!!
This may make more sense. i have now downloaded the wd ses drive which is what I need however, to install that onto my passport i need to get onto the screen ’ found new hardware’ as accidentally pressed the option which states, ’ dont show this message agan for this device (your device will not function until you install driver software). PLEASE CAN YOU HELP ME…!!!
