WD my passport not recognised on panasonic tv

Hi all

I have a wd passport that I am trying to connect to a usb port on my panasonic tv, when I plug it in a message on the tv comes up with usb drive detected but when I go into open the usb port it says no usb available.  My husband has an external hard drive and he can watch movies on the same tv.  The external will play on my hp laptop but on nothing else.

Very frustrating, please help.

Hi, most TV’s are only compatible with external drives/USB Flash Drives formatted on FAT32, also depending on the capacity of your external hard drive, 1TB, 2TB… etc, your television might not support it.