Hello everybody…
I’m having this problem, only with the WD 4TB external drive in a USB 3.0 port -
Any ideas? My Seagate Ultra Slim 2TB does not exhibit this behavior.
TIA ![]()
Hello everybody…
I’m having this problem, only with the WD 4TB external drive in a USB 3.0 port -
Any ideas? My Seagate Ultra Slim 2TB does not exhibit this behavior.
TIA ![]()
Is a WD Engineer available? ![]()
Hi all -
Escalated case to “Level 3” Technical Support by Telephone.
Can someone else check to see if their 4 TB My Passport does the same thing?
Again, using Windows 10 Pro, USB 3.0 connect, running:
Defragment and Optimize Drives - native utility in Windows 10 Pro, Build 1803.
TIA,
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That “trimmed” message is coming from Windows optimization message. It likely has nothing to do with the WD drive being at fault. If I got that message, I would google to find out what Windows means by “trimmed”.
If your drive is an SSD, perhaps this link can give you a clue of what is happening:
Let WD Technical Support get back to me and I will respond. Thanks.
Solved the issue.
The cable that came with the drive was too short so I used a Monoprice USB 3.0 extension on it.
When removed the drive worked just fine, but the cable was still too short.
Bought a 3.3 foot cable from Cables-To-Go and that solved it.
Stay away from Monoprice!
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