when i connect to the usb on my computer the computer can read it but no drive appears on my computer or on the disk mannagment and when i restart my computer the computer opens verey slow
as it appers on the picture
i have data on my hard disk an it is = 300 gb almost
when i connect to the usb on my computer the computer can read it but no drive appears on my computer or on the disk mannagment and when i restart my computer the computer opens verey slow
as it appers on the picture
i have data on my hard disk an it is = 300 gb almost
what i have to do
what length of usb cable are you using? it must be no more than 18 inches. you could try the passport on another computer, and maybe get the power booster cable from wd tech support to see if that works. otherwise, your drive has failed.