# WD Elements 1TB drive stopped connecting (Mac) **URL:** \ **Category:** External SSD for macOS\ **Created:** [November 15, 2016, 5:38pm UTC](https://forums.sandisk.com/t/wd-elements-1tb-drive-stopped-connecting-mac/276179 "2016-11-15T17:38:44Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Ben\_Greco](https://avatars.discourse-cdn.com/v4/letter/b/59ef9b/32.png) [@Ben\_Greco](https://forums.sandisk.com/u/Ben_Greco)\ **Post date:** [November 15, 2016, 5:38pm UTC](https://forums.sandisk.com/t/wd-elements-1tb-drive-stopped-connecting-mac/276179/1 "2016-11-15T17:38:44Z")
I’ve had a 1TB Elements portable drive for almost two months, and it’s worked fine. This morning, I tried to plug it in, and it wouldn’t connect to my computer. It doesn’t show up in Finder or in Disk Utility. I tried every usb port, three different cables, and even plugged it into another computer. When I plug it in, it lights up and makes a little whirring sound with a click at the end. It repeats that sound a few times, then stops. The light stays on, but it won’t connect to the computer. I have extremely important files on this. They aren’t backed up anywhere else and if I lose them, I lose everything I’ve spent the last three months working on. Is there any way to get it to connect again? ---
**Author:** ![bill\_s](https://avatars.discourse-cdn.com/v4/letter/b/22d042/32.png) [@bill\_s](https://forums.sandisk.com/u/bill_s)\ **Post date:** [November 15, 2016, 10:36pm UTC](https://forums.sandisk.com/t/wd-elements-1tb-drive-stopped-connecting-mac/276179/2 "2016-11-15T22:36:49Z")
Does it show up in Disk Utilities? ---
**Author:** ![mountainkiddo](https://avatars.discourse-cdn.com/v4/letter/m/c0e974/32.png) [@mountainkiddo](https://forums.sandisk.com/u/mountainkiddo)\ **Post date:** [July 27, 2017, 2:51am UTC](https://forums.sandisk.com/t/wd-elements-1tb-drive-stopped-connecting-mac/276179/3 "2017-07-27T02:51:30Z")
Mine does not show up in Disk Utilities. Do you have other steps to follow to troubleshoot?