WD Duo set up - backup source/target

WD Software WD Software
1

I just bought new 12TB external Duo and trying to figure out how to set up the backup. The ‘backup’ tabs in the Smartware v1.3.7.1 software is light blue and not accessible.

2

Hello,

Can you please share the model number of your drive?

3

part # on back, wdblwe0120jch

4

Visit the Learning Center and determine which My Cloud device you have.
http://www.mycloud.com/Learn/?language=en

Have you read the SmartWare User Manual. If you click on the Help tab you will find lots of helpful information and at the bottom you should see a link for Online User Manuals.