WD Drive not always available, when it does show up cannot read, write, delete or edit, error code -36

I have two 1TB WD drives. One I use solely as a Time Machine backup (1 year old) and this is working fine.

My other one I use as my day to day drive holding things ranging from films, music, & word documents/PDFs but mainly it is used for Logic Pro X sessions along with various sample packs and plug-ins - I keep them on here due to lack of space on my MacBook Pro 2013.

A couple of days ago I was downloading a large amount of zip files containing various sample packs which I purchased from ‘Samples from Mars’. Whilst downloading onto my Mac, I ran out of space and in a shortsighted decision decided to click the Store in iCloud option in my Storage Management, to save space. Little did i realise that this would remove every single document and file I have on my MacBook to the iCloud (where there wasn’t enough storage for it to complete anyway!) I reversed the decision however it hasn’t restored my MacBook files to where they were stored previously, instead creating a whole new folder ‘iCloud Drive’.

To avoid this happening again during the download, I plugged in my hard drive to try and move some things over such as photos, yet it did not appear on screen. I could hear the driver ticking in the hard drive but it sounded like it couldn’t get going. After several tries it eventually appeared on screen however after a short time, a faint ‘beep’ would sound from the hard drive and it would no longer be visible on my Mac. In the times when it was visible, when i tried to copy files over I would receive an error-36 message. Subsequently, when I tried to delete or move or even open any file on my hard drive I would receive this message.

Following this, when all was unplugged and all downloads stopped, I was running a small Logic Pro session and when I tried to save it locally it refused to do so, it would let me name the file what I wanted but when I clicked save it would do nothing and the session was still called ‘Untitled’.

Is this a hard drive problem, is this a macbook problem? Someone please help before I throw this piece of sh*t out the window.

I am reluctantly about to do a factory reset of the mac and restore my latest time machine backup (which typically was nearly 3 months ago, meaning that if this fails to rectify the problem then I will lose 3 months worth of work both on my MacBook and on my day to day hard drive).

Hi ST1993,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.