My WD WDD800XMS-00 is not recognized. I have messaged back and forth with the WD help desk with no success. I have tried different ports, restarted the computer, removed the other WD, that works fine, rubbed my lucky rabbits foot on it along with a few other crazy things. I also downloaded the recommended driver. I did not try another able as I do not have another short cable. This WD drive was installed on a different computer for a long while and had no troubles, before the computer was replaced. This is what I see after I plug in the drive; I hear it spin up and get a solid light: When I go to My Computer the disk does not show. I go into disk management and I see the disk, but it is labeled “Disk 1” and “Unknown”, and has a small red arrow pointing down; below it says “Not Initialized”. When I right click, I get a menu and select Initialize. When I click on Initialize, I get the reply “Incorrect Function”. When I select Properties I see General WD and “The device is working properly” The other tabs say Type, “Unknown” and Status, “Not Initialized”; Partition Style, N/A and Capacity, Unallocated, Reserved pace are all 0. The Driver is “Microsoft, 6/21/2006, 6.0 6002.18005”. Under Details is “WD”. What can I do to get access to this drive. Any help is appreciated.
I’m having the same issue. Pretty much word for word. My computer does recognize the Drive when I plug it in and says it’s working fine but when I go to access it, it shows it only as a generic external drive and won’t let me get to anything. It was working fine last week. This is critical for me to access my data, I was in the middle of editing photos from a shoot and need to get them ordered.
