connected Passport to USB port on system, same as previous drive which failed, not through a hub - the WD utilities say "attach a supported WD drive, which I just did, so I closed it …the "WD smartware’ takes minutes to come up and shows my C,F,N,O and P drives as externals as backup sources, and shows nothing in the backup target. by clicking settings i get only file hx and retrived folder buttons to explore - and doesn’t want me to exit the smartware, or my coninuous backup won’t work - the Passport still shows NOTHING on the drive, in windows 7 explorer, which shows all my drives perfectly normally - clicking on WD Backup causes NOTHING to come up…
hoping this is an easy fix - seems I’ve uninstalled and reinstalled everything twice now, trying to get a clean install…must be something simple…