Volume Problem

I can’t get out of Fat 32.  Is there a way to restore a passport ultra to original settings?

Reformat it NTFS if it is for Windows 

Joe

Sorry.  I don’t really understand.  I am just a casual user.

I did this but it still puts me in the FAT 32 volume.  I want to get to the other area where I can back up files from my desktop.

even if I format it from the command prompt, it still justs formats the 32 gbs in the fat 32.