# \[Vista\] Problem with WD SmartWare Software

**URL:** <https://forums.sandisk.com/t/vista-problem-with-wd-smartware-software/315078>\
**Category:** Portable SSD\
**Created:** [July 14, 2010, 2:48pm UTC](https://forums.sandisk.com/t/vista-problem-with-wd-smartware-software/315078 "2010-07-14T14:48:51Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Fire4764](https://sea2.discourse-cdn.com/sandisk/user_avatar/forums.sandisk.com/fire4764/32/59312_2.png) [@Fire4764](https://forums.sandisk.com/u/Fire4764)\
**Post date:** [July 14, 2010, 2:48pm UTC](https://forums.sandisk.com/t/vista-problem-with-wd-smartware-software/315078/1 "2010-07-14T14:48:51Z")

</div>

Hi !

I got a problem, running my wd passport 500 Go.

When I plug my hard disk to my computer, everything is ok. But the software to set and type my password don’t want to start. It says something like : “Unexpected error caused the closure of the software”

I don’t know how to solve it !

Can sbd help me ? =/

(I’m on a friend’s computer, I don’t have problem with mine… But I want to give him some documents… Help please =x)