View is not recognized by my computer

This is only my first day trying to use anything but the radio (just bought it). View, 8GB. I attach it to my computer-XP Professional sp2, 14gb free space. The first message that I get is the computer recognizes a new MPT device.  Then a few seconds later a ms message says they updated something and I need to reboot.  I did and the next time in, the same thing happens.  I have v11 of the Media player.  Am I missing some file?  What don’t I understand?

you can tell I am new.  I posted this in the wrong place.