View battery problems

[parrell]

For quite some time now, my Sansa View has been having battery problems.

Even though the computer (right click, properties in My Computer) says the battery is at 100%, when I try to turn it on, the screen flashes to the empty battery screen and shuts itself off. Even in the seldom event that I am able to get it to fully boot, it usually only indicates that it has low battery life, whether it be a quarter or very low (red). I don’t think the firmware is the problem, as I have both updated it and regressed, but the problem has persisted. 

Does anyone have a solution to this problem?

[tapeworm]

What happens when you try to charge it? Does the battery icon flash as if it’s taking the charge? Maybe your cable has a broken wire or pin in it. Do you usually charge from your computer or an AC wall charger?

Then again, the View is a pretty old machine. The battery could just be Kaput.

[parrell]

The battery does flash as if it charges. I am able to sync, view files, update firmware, etc. The connection is fine.

I charge it through a computer.

From what I’ve heard about lithium ion batteries, and the age of my machine (about 1.5 years) I don’t think its possible for the battery to be so caput.

[tapeworm]

I wouldn’t think 1.5 years is that old either that the battery is not taking a charge. You might try taking it apart and see if the battery terminals/connections are corroded and/or making a good connection.

[parrell]

I have no idea how to do that. Furthermore, is it possible that it is not taking a charge if the battery indicator on the computer says it is fully charged?