Videos On Fuse Problems

tayjax16 · February 28, 2009, 4:55am

I have put some videos on my fuse and they will play for about ten minutes and quit saying ," This format is not supported." Why does this happen after the video has been playing for a while. This is how i put the videos on. I downloaded the video from Google, Using Orbit downloader, then converted it to AVI using The Free Prism Video Converter and then put it on with the Sansa media converter.

Any help would be greatly appreciated.

conversionbox · February 28, 2009, 5:02am

They shold be fine if they play, what may have happened is that the files have somewhere along in the process become Corrupted. Do a search on here for how to run the Chkdsk utility then run it and see what happens.

microsansa · February 28, 2009, 5:08am

Be sure that you have the latest firmware installed on your Fuze.

You can try converting your video to avi format, and run it through the converter again. There may be a glitch in the video file.

µsansa

tayjax16 · February 28, 2009, 5:13am

Thanks for the advice everyone. I have put the video through the converter three times. The file seems to be fine, it will play on my computer. I have also installed the latest firmware, but i havent tried to put it on again since i installed the newest firmware. I will try everything you have told me. THANK YOU

tayjax16 · February 28, 2009, 5:23am

How do you find where your device is located(such as E:, F:, etc) i need to know this to run the chkdsk utility.

tayjax16 · February 28, 2009, 5:25am

NOT REALLY SOLVED! SORRY NEW TO THIS WEBSITE

conversionbox · February 28, 2009, 5:25am

Go to my computer. If you are not in MSC mode then you need to unplug and switch to it.

tayjax16 · February 28, 2009, 5:26am

Sorry i am special, what is MSC mode, is that just the mode where it says connected on the FUZE screen?

conversionbox · February 28, 2009, 5:28am

I know and should have been more specific. First no matter how you connect the player it will say connected. To get to msc go to Settings> System Settings> USB mode> Msc.

tayjax16 · February 28, 2009, 5:32am

Ok i have it connected that way and one is just a removeable disk. Is that my MICRO SD Card? The other says just the Sansa FUZE. I take that to be the player itself. Is that correct?

conversionbox · February 28, 2009, 5:33am

YUP

tayjax16 · February 28, 2009, 5:35am

Thank You so much! I am running the chkdsk right now.

tayjax16 · February 28, 2009, 5:36am

It just finished and said there are no problems. Now what should i do?

conversionbox · February 28, 2009, 5:38am

hmm. It has to be the video then. Try something else. Get a video from another site, not youtube or google or anything like that. Those videos were not intended to be downlaoded and may not work right.

tayjax16 · February 28, 2009, 5:39am

Just for anyone else who wants to run the chkdsk and doesn’t know how there is a great explanation

here: http://forums.sandisk.com/sansa/board/message?board.id=sansafuse&message.id=11917&query.id=405919#M11917

It is the third one down.

tayjax16 · February 28, 2009, 5:40am

What would be another good sight to look at for the video?

conversionbox · February 28, 2009, 5:42am

I dont know. I dont use Videos on my fuze much. And what I do use are ripped from DVDs.

tayjax16 · February 28, 2009, 5:43am

O ok, well thank you for all your time!

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