There has to be an easy, one step way of fixing this. For the people who have successfuly transfered movies from rhapsody onto the sansa, what video codec are you using, what is the frame rate of the video, and the audio bite rate. I successfully transfered a wmv to my sansa with rhapsody and the sound was completely in sync! But i when i watched the video the picture was all fuzzy and green so i conquered one problem and created another but the video did transfer correctly and the sound was in sync when i transferred an divx avi file using rhapsody! So if nothing else works try using rhapsody with divx file cause I know that works for me. Here are the specs that I used before putting it in rhapsody.
I am a new user of the Sanza product of less than 24 hours, and find myself being pulled into this discussion. I converted several videos that I have on my hard disk, and all had issues. The most annoying one is that the video image on mine runs much faster than the audio. I am not talking tiny changes here either. On a 1.5 hour movie the video finishes the credits and freezes a good 20 miniutes before the sound track finishes. Yes that is 20, twenty… you got it right, 20 minutes out of sync.
After reading this message board I was able to get one video to convert correctly by transcoding it to a different codec and frame rate as found elsewhere in this thread.
My videos started from DVD, and were created using a software tool that I bought for $10 at Best Buy. It is DVDMagic or something like that. It reads the disk and creates an avi file that uses Divx to compress the image. It is wierd, but all these files appear to have 23 frames per second - don’t know where this came from. I can send more details if desired. Note - this tool works on only about 80% of the DVD’s that I have tried it on - it sometimes bombs.
Another issue I found was that the SMC service pick the wrong sound track to convert - leaving me with the directors comments instead of the main sound track.
I’ve converted video but only 5 secs of video, I’ve gotten the advice that I should download various codecs, but I don’t know what to do with them once they are downloaded? I’ve tried everything to get sound on these videos, IT HAS BEEN 12=15 hours of work but
kdkellly32, if you bought your Fuze primarily as a video player, then maybe you should return them, as I think you’ll be disappointed. However, it makes a great music player.
I’ve converted video but only 5 secs of video, I’ve gotten the advice that I should download various codecs, but I don’t know what to do with them once they are downloaded? I’ve tried everything to get sound on these videos, IT HAS BEEN 12=15 hours of work but
NO SUCCESS??? This is my kids Christmas?
You may want to check out the Sansa Media Converter board here. You’ll find much more info on the converting process and the steps some people have gone to to make it work. There are a number of free converter downloads various people have tried; some successful, some not. But they ALL say you must use the SMC after using another converter program to finally get them tweaked just right and installed onto the Fuze.
I beleive once you’ve download a codec .zip file and extract it, they (the codecs) should go to the proper place in Windows. You shouldn’t have to manually put them anywhere or worry about it.
Good Luck!
And you thought getting bicycles assembled on Christmas eve for the little ones was tough, didn’t you? :smileyvery-happy:
I’ve converted video but only 5 secs of video, I’ve gotten the advice that I should download various codecs, but I don’t know what to do with them once they are downloaded? I’ve tried everything to get sound on these videos, IT HAS BEEN 12=15 hours of work but
NO SUCCESS??? This is my kids Christmas?
You may want to check out the Sansa Media Converter board here. You’ll find much more info on the converting process and the steps some people have gone through to make it work. There are a number of free converter downloads various people have tried; some successful, some not. But they ALL say you must use the SMC after using another converter program to finally get them tweaked just right and installed onto the Fuze.
I beleive once you’ve download a codec .zip file and extract it, they (the codecs) should go to the proper place in Windows. You shouldn’t have to manually put them anywhere or worry about it.
Alternatively, our resident SanDisk rep, Sansfix has said that the Rhapsody software works in converting videos to the Fuze, by-passing the need for the SMC. The downside he says, is that it’s slower. But if you compare that with converting twice with 2 different programs, it might be advantageous. You don’t have to be a Rhapsody member or pay anything. Just go to the Rhapsody site and download the software.
Good Luck!
And you thought getting bicycles assembled on Christmas eve for the little ones was tough, didn’t you?
I’ve converted video but only 5 secs of video, I’ve gotten the advice that I should download various codecs, but I don’t know what to do with them once they are downloaded? I’ve tried everything to get sound on these videos, IT HAS BEEN 12=15 hours of work but
NO SUCCESS??? This is my kids Christmas?
You may want to check out the Sansa Media Converter board here. You’ll find much more info on the converting process and the steps some people have gone through to make it work. There are a number of free converter downloads various people have tried; some successful, some not. But they ALL say you must use the SMC after using another converter program to finally get them tweaked just right and installed onto the Fuze.
I beleive once you’ve download a codec .zip file and extract it, they (the codecs) should go to the proper place in Windows. You shouldn’t have to manually put them anywhere or worry about it.
Alternatively, our resident SanDisk rep, Sansfix has said that the Rhapsody software works in converting videos to the Fuze, by-passing the need for the SMC. The downside he says, is that it’s slower. But if you compare that with converting twice with 2 different programs, it might be advantageous. You don’t have to be a Rhapsody member or pay anything. Just go to the Rhapsody site and download the software.
Good Luck!
And you thought getting bicycles assembled on Christmas eve for the little ones was tough, didn’t you? :smileyvery-happy:
I have followed your instructions but when I try and open my avi file it reports the following
[!] Couldn’t locate decompressor for format ‘XVID’ (unknown).
VirtualDub requires a Video for Windows (VFW) compatible codec to
decompress video. DirectShow codecs, such as those used by Windows Media
Player, are not suitable. Only ‘Direct stream copy’ is available for this
video.
Despite this I continued and got to point 9 where I had to select ‘Lame mp3’ compression but it wasn’t in the list in the left hand list box. I downloaded the lame codec as instructed in point and extracted it to the same folder as the Virtual Dub exe is extracted to. Any ideas where I might be going wrong?
FYI I have had reasonable success using handbrake ( on XP) to convert videos to a format that SMC can successfully use without the audio sync problems.
Handbrake settings:
output format = avi file
picture settings : width = 224 , all others blank or off
With handbrake you can save the settings as a predefined filter and queue up several conversions. I have used handbrake to convert 1 hour TV shows that I have recorded to DVDs and see no problems with the audio getting out of sync. I have also used it to convert downloaded avi files that SMC does not like.
I have also installed the K-lite codec pack, not sure this worked until I did that.
I have done up to an hour pretty regularly for TV episodes, not sure about longer movies.
I’m having the same problem with the audio & video being out of sync. I’ve tried Nero Recode & Any Video Converter with SMC. I’m not very technically inclined so if any one has any simple suggestions or a step by step for dummies (lol) that would be great!
I have one problem after converting videos using SMC.
The video after the convertion, plays in mono sound instead of stereo. I had the same problem with SMC. The original videos that i add to the converter are stereo, but for some reason the output is mono.
but the video did transfer correctly and the sound was in sync when i transferred an divx avi file using rhapsody! So if nothing else works try using rhapsody with divx file cause I know that works for me. Here are the specs that I used before putting it in rhapsody.
