Since you can’t create folders while in the ixpand app to nest files within the Vault, I inserted the USB end into my Mac.
Imagine my surprise when I clicked on the Vault and could see all my files without entering a password!
I’ve been carrying this thing around not too worried about loss or securiyt but turns out it wasn’t secure anyway. Yikes!
Customer Service chat says to backup, reinstall and start again. Seriously? They act like “no big deal. Stuff happens.” Not a great attitude for a security product.
Anyone else seen this?