USB 3 issue

MP3 players Sansa Clip | Clip+
1

Hello everybody, just bought my sansa clip + .

And when i try to connect it to my laptop, it’s loading but it’snt recognized by windows 8
Since i’ve got only USB3 ports on my laptop ,i’m wondering if there is a compatibility issue with the Sansa.

I’ve already try to change the USB settings from auto to msc, but it didn’t fix anything.

Could someone help me please.

2

If you could get access to another machine ealier than Windows 8 you could see if it’s the clip or Windows 8, or even just the machine.

3

Actually I can access the Sansa clip + with another laptop running Windows 7 and USB 2.0, but I am really disapointed because I dont understand how a Brand like Sandisk  can ignore that USB 3 is now the standard connection.

4

All USB3 ports work with USB2 devices. Its probably something with your windows install.

6

Apparently, Wlindows 8 is not totally compatible with Sansa manager.  I had no problem with Windows 7 with my new Sansa Plus player or my previous Sansa player.  I converted to Windows 8 recently, and wished that I hadn’t now. 

I did get the new player to work with Windows 8, but it’s much more work than previously.

7

If your windows 8 is a release that has or will support virtual pc mode, you could try running windows xp mode under virtual pc. I’ve had mixed luck with this on windows 7 professional, couldn’t get my scanner going.

Not sure what you mean by loading but not recognized.