I have been having problems with my clip+ switching off and sometimes not connecting properly to the PC for recharging. I was advised to update the firmware manually [as the firmware shows up to date] When I tried to drag the .bin file H: [the clip +]to the clip+ it hung. I waited 30 mins in case it was slow copying the file. Now windows explorer reports that the H: disc is not formatted. and later when I tried to open the device with windows explorer, windows explorer reported " H: is not accessible. The request could not be performed because of an io device error". I do not know where to go from here. Any help appreciated.
The device is still under warranty. Where do I return it . It was bought from via Amazon from
Online Commerce Ltd.