Unlock device tab just spins like processing but never unlocks

Iamwyld · September 5, 2019, 2:07am

When I enter PW and click “unlock device” it just spins and never unlocks. What do I do?

Neo33 · September 8, 2019, 3:44pm

Hello Iamwyld,

If you are using WD security software then you could use hint question to unlock the device.

Refer the link provided below for more information.

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