Hi, I have Sansa clip. Using OverDrive Media Console, I get the following error when transferring any protected audio books to the device: Unable to transfer the selected title because [Insert3] returned 0xC00D2772. And yes I have rights to media on computer and the rights to transfer to an MP3 device. I also can put non-protected audio files on the device and they work fine (not using OverDrive).
Doing some research, I saw: http://forums.sandisk.com/sansa/board/message?board.id=e200&message.id=16877&query.id=102616#M16877 but this did not help. I went into MSC mode on windows Vista and on XP machine. I set windows explorer to show all files (system and hidden) I see only the following folders / files:
I also used dos command window to view contents of player and saw same files. How to I remove a corrupt file: \SYSTEMS\WMDRMPD\STORE.HDS when it does not appear to be on the device? I updated firmware to version: 01.01.18A.
Is there a way to reset / reload device?