# Unable to install WD SmartWare

**URL:** <https://forums.sandisk.com/t/unable-to-install-wd-smartware/272642>\
**Category:** WD Software\
**Created:** [March 8, 2016, 7:04pm UTC](https://forums.sandisk.com/t/unable-to-install-wd-smartware/272642 "2016-03-08T19:04:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Suresh\_Gopalakrishna](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@Suresh\_Gopalakrishna](https://forums.sandisk.com/u/Suresh_Gopalakrishna)\
**Post date:** [March 8, 2016, 7:04pm UTC](https://forums.sandisk.com/t/unable-to-install-wd-smartware/272642/1 "2016-03-08T19:04:58Z")

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I just downloaded latest “WD SmartWare Installer” from WDC site. When I install setup wizard comes up and when I click next it shows finish button in less than 10 seconds. No error messages and nothing get installed.

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**Author:** ![ArMak](https://sea2.discourse-cdn.com/sandisk/user_avatar/forums.sandisk.com/armak/32/45499_2.png) [@ArMak](https://forums.sandisk.com/u/ArMak)\
**Post date:** [March 9, 2016, 6:57pm UTC](https://forums.sandisk.com/t/unable-to-install-wd-smartware/272642/2 "2016-03-09T18:57:52Z")

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Hello there,

Try to right click on the installer file and click on run as administrator, hopefully this can help you out.

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**Author:** ![cat0w](https://sea2.discourse-cdn.com/sandisk/user_avatar/forums.sandisk.com/cat0w/32/58174_2.png) [@cat0w](https://forums.sandisk.com/u/cat0w)\
**Post date:** [March 9, 2016, 10:12pm UTC](https://forums.sandisk.com/t/unable-to-install-wd-smartware/272642/3 "2016-03-09T22:12:41Z")

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What operating system are you using? Windows 7, 8, 10, Apple OS 10? Do you have a My Cloud, EX2 or what?

cat0w  
USA