# Ultra II broke after system crash ?

**URL:** <https://forums.sandisk.com/t/ultra-ii-broke-after-system-crash/70128>\
**Category:** Ultra II Internal SSD\
**Created:** [July 17, 2016, 5:29pm UTC](https://forums.sandisk.com/t/ultra-ii-broke-after-system-crash/70128 "2016-07-17T17:29:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![pinn](https://avatars.discourse-cdn.com/v4/letter/p/e5b9ba/32.png) [@pinn](https://forums.sandisk.com/u/pinn)\
**Post date:** [July 17, 2016, 5:29pm UTC](https://forums.sandisk.com/t/ultra-ii-broke-after-system-crash/70128/1 "2016-07-17T17:29:47Z")

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Hi all ,&nbsp;

I got a Ultra II SSD shipped yesterday and i tried to clone my old drive with&nbsp;[http://www.apricorn.com/products/software/sandisk](http://www.apricorn.com/products/software/sandisk) &nbsp;.

The system crashed during cloning and after that windows doest seem to see the SSD anymore , even Sandisk dashboard , Sandisk toolkit ,or any partition software &nbsp;and not in windows diskmanagment either. Its showing in Bios but when installing windows at the part where u got to select a drive to install its showing nothing , &nbsp;ashi enabled in bios.&nbsp;

Tried to connect it trough usb with my laptop , getting a message \> &nbsp;usb device just connected causing an error , windows cant reconize it.

It just died ? &nbsp;or what just happend ? &nbsp;bad start of a marriage between me and SSD :(&nbsp;

Thanks in advance for any suggestions ,&nbsp;

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**Author:** ![chushi](https://avatars.discourse-cdn.com/v4/letter/c/b38774/32.png) [@chushi](https://forums.sandisk.com/u/chushi)\
**Post date:** [July 19, 2016, 5:06pm UTC](https://forums.sandisk.com/t/ultra-ii-broke-after-system-crash/70128/2 "2016-07-19T17:06:38Z")

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Pinn,

Please go ahead and contact our support center so we may better assist you&nbsp;