Turning on Issue Sonsa clip+

I just bought a Sonsa Clip+ and I cannot turn it on/off using the little round power switch at the top. I need help since it is the clip+ there is no slide button

Try holding the button down for 20-30 seconds and then see if that sets things aright.

Also, is it possible the player needs to be charged?  If so, try charging it for 3 hours or so.

If neither helps, I’d exchange it for a new player.