track selection

recently ive noticed my clip sport has started playing tracks alphabetically in shuffle mode. not a major prob but annoying! how can i get it to play random tracks?

did you update to FW 1.25 whe it was ? That was one of the bugs and 1.25 FW was pulled down. If you use the link at the top of this board to downgrade to 1.22 and shuffle will work as it did before. 

great thanks for your help

thanks drlucky but im having trouble finding the link. im not pc clever!

Here is the link to the instructions. Click right after where it says manual firmware update(all regions) to download the firmware file.

many thanks JK98


DOWNGRADE SUCCESSFUL! Thanks all, much appreciated.