Please help me to revive my sansa sport clip go 32gb

Hi guys.
Unfortunately, my sd card inside sansa has died.
I put a new one, but it does not work.
Can anyone be so kind to share an image .iso file of an empty but bootable sd card from their player, so i would be able to create a bootable sd card myself and fix my mp3

Update.hex is not working for me, i have tried. Also, i do not have any windows machine here, i have only android systems, so no other soft can help me, only image.
Thank you so much!

Hi @Kyiv,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask

I have tried. Unfortunately, this is what i got

Warning

Close

There was a problem with the request and the action could not be completed.

Please can someone contact technical support with my problem.

I just need an .iso image of a sd card for my mp3
Thank you!