ThinkPad Tablet wont connect with My Passport

Leathon · September 3, 2015, 10:13pm

PLEASE HELP:

My ThinPad Tablet will not recognize My Passport when they are connected and so I am not able to access my file stored on My Passport.

How can this problem be fixed.

The P/N for My Passports is: WDBACX0010BSL - 01

Please helpme urgently.

LK

ERmorel · September 4, 2015, 9:55pm

Hello and welcome to the WD Comnmunity.

Are you able to test the drive on a different device?

Might be that the tablet is not providing enough power to the unit.

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