For starters, active work on updates. Customers should not have to be going into the nitty-gritty of coding. If you market a device, make sure you can provide regular updates to your products. I would think with a company like SanDisk, and its resources could put out a new update every so often. I just wonder what the developing team is doing right now.
Software- Customers should not have to go to third party sources to get a reliable conversion software, such the Any-Video-Converter, to convert media. Updates on ‘improved features’ aren’t needed when you can’t convert something to begin with. If we need a codec,TELL us.
New features-While I-Pod will invaribly at the forefront of the MP3 player field, it’s up to the develop team to ask US what we think would make THEIR devices better.